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SOFTWARE MAINTENANCE & SUPPORT

Application Maintenance, Modernization & Technical Support Services

At Matrix Systems, application maintenance includes code analysis, defect diagnosis and repair, feature development and component upgrades. We work across interfaces, backend services, databases and integrations around system condition and organizational priorities.

Issues are linked to technical causes and defined changes, with impact review before release. Work includes query and performance improvements and scoped refactoring, with change documentation, deployment, user support and phased modernization.

Code & Issue Analysis

Review components, logs and execution paths to diagnose faults.

Software Defect Repair

Fix interfaces, services, calculations and validation at the root cause.

Feature & Module Development

Implement prioritized features, reports and integrations.

Performance & Modernization

Optimize queries and processing, upgrade dependencies and refactor as needed.

Change Review & Deployment

Review impact and prepare configuration, deployment, rollback and documentation.

Support & Development Planning

Monitor operation, document issues and coordinate the modernization roadmap.

Two male support specialists reviewing application tickets and performance

Planning your digital system?

We turn requirements into application functions, interfaces, services and connected data, with a clear development and release plan.

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Key Applications

  • Existing enterprise systems
  • Websites and digital applications
  • Software modernization projects
Frontend & Backend ProgrammingDevelop user interfaces, business logic and backend services.
Databases & IntegrationDesign data models and develop APIs and system connections.
Code, Quality & SecurityReview functionality, code and access controls within project scope.
Releases & Ongoing DevelopmentDeploy releases, fix defects, extend features and support users.

Software for Your Organization

Talk to us about requirements, development, integration, deployment and maintenance.

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